AT&T made a “bold promise” to customers on Wednesday, telling them that the company plans to issue credits to consumers who ...

The company said Wednesday that going forward, customers will receive a full-day bill credit for any fiber outage longer than ...

AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers — losing service to outages and still paying for it. Dallas-based telecom giant AT&T has heard the ...

AT&T announced a new guarantee program that will see the telecom giant provide billing credits to wireless and fiber customers who are impacted by service outages.

Announced Tuesday, the new AT&T Guarantee promises customers that if they lose phone service for more than an hour or fiber ...

AT&T is kicking off 2025 with a new “AT&T Guarantee” program that the company says will “set a new bar” for customer and network service. The headlining part of the announcement? AT&T will now credit ...

AT&T; has unveiled what it calls the “AT&T; Guarantee,” a comprehensive promise to enhance customer experience across its ...

AT&T notes that some residential fiber customers in multi-dwelling units "have an account with AT&T but are not billed by AT&T for Internet service." In the case of outages, these customers would not ...

Starting Thursday, individual AT&T customers and small businesses that experience a fiber outage of more than 20 minutes or a ...

U.S. telecom giant AT&T said on Wednesday it would offer bill credits for network outages as part of a new initiative to ...

The research team at J.P. Morgan is out with the firm's 2025 Year Ahead Best Idea list, and we found five companies that look ...

The OnePlus 13 ($899) is a very well-rounded flagship phone that delivers best-in-class performance and a great camera, while ...