According to AT&T, if a customer loses phone service or fiber connectivity for more than twenty minutes, AT&T will refund the ...

In a statement to 5 EYEWITNESS NEWS, the Louisiana-based carrier says the extended outage is due to multiple, repeated cases of copper theft in the Twin Cities.

Use precise geolocation data and actively scan device characteristics for identification. This is done to store and access ...

AT&T made a “bold promise” to customers on Wednesday, telling them that the company plans to issue credits to consumers who ...

A spokesperson with the Minnesota Attorney General's Office said it cannot confirm or deny an investigation into the outages, but said those with CenturyLink issues should contact them here or call ...

The “right” omnichannel contact center helps you create and track customer journeys. Here’s a quick guide to help you decide ...

The U.S. Marshals Service is warning the public about a series of phone scams from people impersonating law enforcement ...

Chilton County Schools announced an internet and phone outage Wednesday afternoon.SEE ALSO: Alabama Institute for Deaf and ...

EYEWITNESS NEWS has received emails from seniors, people with disabilities, and others, including 76-year-old Steven Freund, a Riverside neighborhood resident who we spoke with over the weekend.

There’s no doubt a multi level auto attendant can simplify call routing — but is it worth the investment? Learn everything ...

More Iranian people are defying government restrictions on internet access by using Elon Musk's satellite service.