AT&T made a “bold promise” to customers on Wednesday, telling them that the company plans to issue credits to consumers who ...

Lauren elaborates and explains how she discovered the company while watching a video. After contacting them and taking advantage of a promotion, she was able to bring her bill down from $90 to $30.

Learn how to build a no-code AI agent for calls & WhatsApp to automate customer service, save time, and improve satisfaction.

AI is driving significant advancements in the telecommunications industry, improving network management, customer service, ...

The “right” omnichannel contact center helps you create and track customer journeys. Here’s a quick guide to help you decide ...

According to AT&T, if a customer loses phone service or fiber connectivity for more than twenty minutes, AT&T will refund the ...

Residents of Cook County’s east end went without mail delivery from the United States Postal Service for the first week of ...

The company said Wednesday that going forward, customers will receive a full-day bill credit for any fiber outage longer than ...

The Federal Trade Commission has finalized an order requiring significant changes to tax preparer H&R; Block's operations for ...

It seem the T-Mobile Hulu on US perk is now officially part of the T-Life app for new Go5G Next customers, and is slowly ...

Diane Quennoz, Chief Customer Officer at Archtop Fiber with her award as one of Cablefax’s Most Powerful Women of the ...