Passkey technology is elegant, but it’s most definitely not usable security
Unfortunately, as support has become ubiquitous in browsers, operating systems, password managers, and other third-party offerings, the ease and simplicity envisioned have been undone—so much so that ...
中关村在线 on MSN12 小时
生成式AI驱动客户服务智能转型 Amazon Connect助力美的提升海外服务价值
人工智能对行业的变革是颠覆性的，而这之中，又属客服行业最具代表性。 早在上世纪60年代，人工智能客服的概念就已经出现，但受限于当时的技术条件，人工智能客服也仅仅停留在概念层面。之后随着电信革命的兴起，交互式语音应答系统、在线聊天机器人逐渐融入客户服务 ...