Cloud PBX (or cloud-based Private Branch Exchange) is a virtual PBX system rooted on the internet. It streamlines inbound and internal calls, routing them to the right department or user extension, ...

Businesses have a common currency always in use—time. That's why every minute must result in productive work. With professionals wanting to get their job done faster, there's no room for lull time, ...

A RingCentral sales advisor will contact you within 24 hours As more and more businesses start to support remote working, it's no surprise that many have adapted to messaging and chat apps to ...

Unlock value from every customer interaction, automatically keep CRMs up to date, and provide on-the-spot AI-assisted coaching tips. Leverage AI to capture key conversation points and automatically ...

Meanwhile, the Automatic Call Recording (ACR) option enables you to record incoming and outgoing calls automatically. When this call recording feature is active, there's no need to worry about missing ...

The business world is constantly growing and evolving. Where we once relied on the clunky fax machine for “speedy” communication, email is now the traditional form of business correspondence. And, ...

AI is all the rage. But what are some examples of how you can use AI for customer service to transform your business? Consumers are becoming more familiar with—and dependent on—apps and artificial ...

With RingCentral, you have a complete unified communications solution. Enjoy softphone, fax, text, and video conferencing in one app. Presenting RingCentral softphone, embedded in the RingCentral App ...

A RingCentral sales advisor will contact you within 24 hours In the digital age, customer service is proving more important than ever and virtual call centers are playing a starring role for many ...

A RingCentral sales advisor will contact you within 24 hours Customer service is fundamental to business success. Today, customer service has gone digital. This means that business owners need to stay ...

Optimize your business communications with RingCentral's industry-leading hosted phone system. Request demo On-premises phone systems are costly, complex, and clunky. In short, they're outdated. You ...

A RingCentral sales advisor will contact you within 24 hours The battle between on-premise and cloud services had already been won, and the cloud came up on top. Now, it's no longer a question of ...