Insurance trends 2025 include tailoring products for older customers, bridging the skills gap, and leveraging ecosystem ...

Discover the top automotive trends for 2025, including autonomous vehicles, electrification, connected cars, and ...

Wholesale distribution trends 2025 include using AI for operational efficiency, improving B2B e-commerce, and new sales ...

With so much change over the past few years within consumer goods—shifting consumer habits, consolidation in the retail grocery space, the rise of private label goods, and spiking commodity prices—the ...

Customer service is one part of business where it’s impossible not to walk in the customer’s shoes. Everyone needs help at some point, whether its a broken household appliance, rebooking a flight, or ...

U.S. inflation rates may be cooling off some (especially compared to their 2022 spike), but many consumers are still feeling the effects of higher prices, making them extremely budget-conscious.

Mobile Evangelist, Strategist; SAP Mobile Services: Industry & LoB Products… all things mobile: messaging, IP, trends.

Banks are in need of a refresh. The market is extremely competitive, and digital-first neobanks keep popping up, offering new services and higher rates that entice even long-term, loyal bank customers ...

2024 was full of remarkable milestones for SAP Customer Experience, especially in the commerce space. So, as we settle into the new year, let’s take a moment to reflect on the achievements that made ...

The telecommunications industry has grown from a connectivity provider for consumers to becoming the backbone of the modern industrial economy, and the pressure is INTENSE. The telecom trends for 2025 ...