The ability to view chat history with Amazon customer service adds an additional layer of convenience and transparency for ...

Some buyers are growing more distrustful of Amazon's delivery experiences and cite policies as one man shared how an employee ...

Incidents like this suggest inconsistent implementation of Amazon's initiatives. Amazon customer sparks fury with photo of ...

Rebecca Martinez told Newsweek that customers can "do whatever they want" and don't consider how it impacts sellers like her.

Scammers have gotten better at what they do, but there are certain things to look out for that could help protect you from ...

The Amazon Effect is undeniably having an impact on financial services and driving a shift toward experience design, ...

Reviews have been a cornerstone of Amazon since it introduced them on its platform back in 1995. At the time, the move was ...

Searching for or identifying a comprehensive list of Amazon vendors is challenging because Amazon does not publicly disclose ...

If your scissors are cutting as precisely as your father's comments about your career path, then you have bought yourself a good pair, just like this customer. This Amazon customer seems to have found ...

From crafting product descriptions that resonate with buyers to staying ahead of competitors, AI tools can enable sellers to ...

As part of Amazon's Holiday Gift Shop, this page spotlights the most-loved customer gifts. This year, shoppers are wishing for goodies from Lego, Beats, Stanley, and more popular brands.