Customer Relationship Management (CRM) platforms have become entirely different platforms, with AI being the core of ...

As companies find funding harder to come by, more are turning toward organic growth strategies. Here’s what they look like.

a software company that provides enterprise resource planning and customer relationship management solutions for ...

Narayanan, V.G., and Lisa Brem. "Customer Profitability and Customer Relationship Management at RBC Financial Group." Harvard Business School Case 102-043, February 2002. (Revised March 2002.) ...

Discover the benefits of social CRM and how it enhances customer relationships. Learn how crm software can improve social media strategy.

Narayanan, V.G. "Customer Profitability and Customer Relationship Management at RBC Financial Group." Harvard Business School Teaching Note 103-013, August 2002. (Revised February 2018.) ...

A flagship product of Zoho, Zoho CRM’s robust AI-powered capabilities help automate repetitive tasks, organize customer data, ...

Card as a service (CaaS) offers a smart, simple way to meet customer payment needs while bypassing resource-heavy legacy ...

Discover the benefits of analytical CRM for business growth. Analyze customer data to enhance strategies and improve ...

Salesforce Inc. says it’s taking multiple large customers from former partner Veeva Systems Inc. in a mounting rivalry to ...

Running a field service business can feel like a balancing act—managing technicians, scheduling appointments, sending ...